1. Introduction:
This Privacy Notice explains how iOrganic (‘the Company’) collects, uses, and protects personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA). By accessing our website, contacting us, or making use of our services, you consent to the processing of your personal information as described below.

2. Personal Information We Collect
We may collect your: name, contact details, and correspondence; information you provide when you enquire about our products or services; and limited browsing data through cookies (for website functionality and statistics).

3. How We Use Your Personal Information
We process your personal information to:
● Respond to enquiries and provide information about our current campaigns;
● Process, validate, and verify information relating to the procurement of goods and services;
● Fulfil contractual or legal obligations and pursue any of iOrganic’s legal rights;
● Maintain business records as required by law;
● Alert law enforcement, government officials, or other third parties when disclosure is necessary to prevent physical harm or financial loss, or to report suspected illegal activity;
● Allow contracted service providers, who assist us with business operations, to perform their contractual obligations.
● We will not use your information for unrelated purposes without your consent.

4. Sharing of Personal Information
Your information will only be shared where:
● You have consented;
● It is required by law; or
● It is necessary for service providers to perform agreed tasks on our behalf.
● We do not transfer information outside South Africa.

5. Retention of Personal Information
We keep your information only as long as necessary for lawful business purposes or as required by legislation. Thereafter, it will be securely destroyed or de-identified. You may also consent to us retaining such information for a longer period than required.

6. Your Rights
As the information owner, you may:
● Request details of the personal information we hold about you;
● Ask us to correct or update your information;
● Object to the processing of your information (subject to law);
● Request the deletion or return of your information (subject to legal requirements).
● To exercise your rights, contact us at legal@iorganic.co.za.
● You may also lodge a complaint with the Information Regulator at complaints.IR@justice.gov.za.

7. Security Safeguards
We take reasonable, lawful steps to protect your personal information from loss, unauthorised access, or misuse.

8. Limitation of Liability
While we take care to secure your personal information, iOrganic is not liable for disclosure, loss, or damage caused by events outside our reasonable control.